We very much appreciate every Weston Wild Customer and that you have chose to shop with us! Thank you for your support!
- You will have 14 calendar days to issue a return for an item from the original day of purchase.
- For all returns store credit will be given.
- Permanently discounted items are all sales final & will not be eligible for returns/refunds.
- To be eligible for a return, your item must be unused and be in the same condition that it was received in. Your item must have receipt or proof of purchase. Items must have original tag still ATTACHED on item purchased. Conditions apply to both online and in store purchases.
- Return shipping costs are the customer's responsibility. We do not refund the original cost of shipping. It is at the discretion of Weston Wild LLC to deny a return if the merchandise is in a condition showing damage or use. In the case of an exchange additional shipping cost will be paid by the customer.
- All applicable promotions, discounts, offers, free items (as part of a qualifying purchase) and coupons granted at the time of purchase will be prorated and applied to the amount of store credit. You will be limited to 5 item returns, within a 90 day period (this does not include defective merchandise).
- Juan Antonio bags will not be eligible for refunds or store credit. Each bag is custom made to order. Each bag takes 10-12 weeks to come in from the time order is placed. Each bag is made with genuine hide, each coloring combination will be unique & no two bags will be the same. In the case of special request please contact us before placing an order for one.
- Please let us know within 3 days of receiving the item if there are any errors in your order or defects in merchandise. Contact us at firstname.lastname@example.org
- Please read each product description carefully as we describe in as much detail as possible how each item looks in person. Please email us with any additional product questions you may have ahead of time or for additional pictures/videos.
Items are shipped out within 5-7 business days.